FREQUENTLY ASKED QUESTIONS
Q. How Do I book an initial appointment? Do I need a referral?
Yes, you will need to be seen by an MD for a referral to our office. Once we have received the referral and determined the timeline to be seen, our office will contact you to book an appointment.
Q. How do I get my imaging results?
Results for investigations such as MRI, CT, or X-ray are reviewed during follow-up consultation with Dr. Brooks-Hill or Dr. Clark. Please contact the Sea to Sky Orthopaedics office if you require a follow up appointment to an investigation.
Q. An MRI has been ordered, what happens now?
MRI requests are submitted by our office. There are several medical services plan (MSP) funded locations in Vancouver where our office submits requisitions. We make an effort to send it to the hospital that has the shortest wait time, however wait times have been unpredictable and some patients have waited over a year for an appointment. The hospital typically calls each patient directly to advise him/her of their appointment time.
Please call our office at (604) 905-4075 approximately 7 – 10 business days after your exam to allow time for the report to reach our office.
Click here to view more information on MRIs
Private, WorkSafeBC, and non-MSP insurance patients can have their MRI’s at private facilities. Below are the facilities that we recommend you attend to obtain an MRI. A fee may be charged by the facility performing the MRI. Some MR machines have limited quality, to ensure you obtain the appropriate quality of imaging quality please attend one of the below facilities:
Canada Diagnostics
Ph: 604-709-8522
City Square Mall (Upper Shops Level), #136, 555 West 12th Ave, Vancouver, V5Z-3X7
www.canadadiagnostic.comNorth Shore Medical Imaging:Ph: 1-604-998-1113
139 West 16th Ave, North Vancouver, V7M-1T3
www.nsmi.ca
Q. A CT scan has been ordered, what happens now?
CT scan requests are submitted by our office.
CT scans are now available at the Whistler Health Care Centre. The CT department calls patients directly to book the appointment time. Please call our administrative office at (604) 905-4075 as soon as you have been assigned a time so that a follow-up consultation to review the imaging results can be arranged.
Q. How is lab work completed?
Our office will provide a requisition if lab work is required. Most lab work, including but not limited to, EKG and bloodwork can be completed at the Whistler Health Care Centre, Squamish General Hospital or Pemberton Health Centre. Please call those locations for more information about their policy with regards to appointments. Some locations provide the service on a drop-in basis.
Q. Do I need further investigations?
Our doctors will determine what imaging is required for your care before or after your appointment. There are many other investigations that could be ordered on your behalf. If you have any questions or concerns about the investigation ordered, please contact our office at (604) 905-4075.